Refund & Cancellation
This policy explains refunds and cancellations for paid IBI Text to Speech Converter plans. It is designed to be fair to readers while recognising that the Service is digital and delivered immediately.
1. Digital delivery
IBI is a digital software service. There is no physical product and no shipping. Access is activated after payment verification. You are buying a licence to use the Service, not ownership of the software or of any document.
2. Seven-day money-back guarantee
For a first annual or monthly purchase, you may request a refund within 7 days of payment if you have read fewer than 10 pages using the paid plan. This allows you to try the Service without risk while preventing abuse of the refund window.
To request a refund, email indiabusinessinternational@gmail.com with:
- the email used for the purchase;
- the Razorpay order ID or payment ID;
- the date and amount paid;
- a short reason for the request.
We may ask you to confirm that you have not exceeded the usage threshold. Approved refunds are normally returned to the original payment method within 7–10 business days, subject to the payment provider and your bank.
3. Lifetime plan
A lifetime plan may be refunded within 14 days of purchase if it has not been activated or used. After activation or use, the lifetime plan is non-refundable except where required by law.
4. Renewals
IBI plans do not renew automatically unless the checkout explicitly says so. An annual or monthly plan ends at the end of its paid term. To stop a future renewal, email us before the renewal date. Fees already paid for the current term are not refundable merely because you stop using the Service.
5. When a refund may be declined
- the 7-day or 14-day window has expired;
- the paid plan has been used beyond the stated threshold;
- the request relates to a renewal already used;
- there is evidence of abuse, chargeback fraud or sharing of access;
- the law does not require a refund.
Nothing in this policy limits any non-waivable statutory consumer right.
6. Service failure
If a verified technical fault prevents you from using a paid plan for a material period, contact us. We will make reasonable efforts to restore access or provide a proportionate credit or refund.
7. Chargebacks
Please contact us before raising a chargeback or payment dispute. A chargeback can suspend access while the payment is investigated. We will cooperate with the payment provider and provide the relevant order records.
8. Taxes and fees
Refunds include the plan price. Payment-gateway charges, currency-conversion differences or taxes that the provider does not return may be deducted where permitted by law. GST invoices will be adjusted or credited in accordance with Indian tax requirements.
9. How to cancel
Email indiabusinessinternational@gmail.com with the subject “Cancel IBI plan” and your order reference. We will confirm cancellation. Access continues until the end of the paid term unless a refund is approved.
10. Contact
India Business International
Dr T Sasimurugan ME., PhD.
Plot No 8/9 B, Overseer eCommerce WareHouse, Neeruvakuzhi-South, Karungal to Kurumpanai Road, Palapallam Post Office, Kanyakumari District, Tamil Nadu, PIN-629159, India
indiabusinessinternational@gmail.com · +91 89394 14799